Showing posts with label Online Marketing. Show all posts
Showing posts with label Online Marketing. Show all posts

Wednesday, 10 October 2012

What Online Marketers don't tell you!


Myth #1 – All you need is a great web site.
Well, the place where it starts is with a well-defined service or product offering. If you don't have a clear picture of who you are marketing to and exactly what you're selling them, the best web site in the world won't get you customers. Before you think about building a web site, you should know who your target market is, how to describe your offering, and what specific benefits your services or products provides for your customers.
The content of your site is much more important than the design. But having a professional-looking design is important, and what really makes a quality design is one that follows web usability best practices, contains simple navigation, and is laid out clearly and cleanly.  A brilliant design and dazzling graphics won't pay off anywhere near as well as a clear explanation of why a customer should buy your product or work with you. Useful content such as articles, testimonials, and other examples of your skills, knowledge and reputation will go much further to persuade prospective customers than a flash website.
Ask your friends, collaborators and current customers to critique your website. Do they understand what you are offering? Can they see concrete benefits to your target audience? Revise your site based on their feedback. 
Myth #2 – You need to be on the first page of Google to be successful.
Google is far and away the most popular search engine on the planet. That’s not in dispute. But Google only has ten spots available on the first page. So, not only is it unrealistic, it’s impossible for everyone to achieve first page status, and even if you do, to stay there! 
Does more traffic = increased sales? More traffic to your web site guarantees you is increased bandwidth use by your web host. Before spending money on banner ads, adwords, web directories, or pay-per-click listings to drive more visitors to your site, you need to be sure that the search audience will want to do business with you once they get there. Getting decent search engine placement is only half of the battle. What you do with that traffic is what’s really important. Your landing pages need to be designed to maximise conversions.
The important tip - is you shouldn’t put all of your eggs in Google’s basket. You should strive to have a multi-faceted marketing approach. That means utilising a variety of methods to generate traffic, like blogging, newsletters, social networking, article marketing, forum marketing, online and offline advertising, guest blogging, question and answer sites, etc. The key is to spread your online promotions across many platforms and media; and that means time plus automation software.

Myth #3 – Email marketing is dead.
There's no question that an opt-in email list where potential and existing customer’s have given permission to you to market to them, is a valuable asset. But the quality of names on your list is much more important than the quantity. Acquiring names through giveaways of other people's material, or purchasing them rarely provides qualified buyers truly interested in your products or services.
Always ask your site visitors and people you meet to join your emailing list and offer them something of value in return.  A well-written ezine, white-paper, or informative video are all effective give-aways. But, your give-aways should be directly related to the products or services you provide and also serve to increase your business credibility. Names acquired from promotional gimmicks or unknown sources seldom turn into paying customers.
Myth #4 – Content is the secret to sales.
The purpose of content online is to build trust between potential customers and your business. Hype-laden web content may be effective in selling, but it hardly inspires trust. Your online marketing persona should reflect the same professionalism as the work you do with your customers. If writing marketing content and materials isn't your skill, then hire a professional copywriter. But be sure you hire one with experience writing for businesses like yours. The content and words on your web site should inspire feelings of confidence about your abilities, and communicate your reliability and solid qualifications. 
The “content is king” mantra seems to have misled people into thinking that ALL you need to do for your marketing effort is to add what you consider to be good content. Content needs to be optimised, content needs to be linkable, content needs to be publicised, content needs to be linked to. Lots of great content remains ignored and unranked as it is passed over for more mediocre but better publicised and linked-to alternatives.
Myth #5 – Just follow the winning formula and you will be successful.

There's only one guaranteed result for online wealth, and that's the business of selling online guaranteed formula’s. There is an infinite number of buyers for every new formula scheme that is invented, but paradoxically, a precious few people actually making money on the web.
Online may be a different medium for marketing than making cold or warm calls, writing letters, or speaking to people in person, but the same proven principles still apply. There is no new winning formula. The secret to finding customers is what it’s always been - build relationships and get people to know, like, and trust you.

If your web site, ezine, and other online-based activities contribute to building long-term, trusting relationships with prospective customers and referral sources, you'll get business on the web. But if you blast your message out to anyone who will listen, aiming for a quick profit, online won't bring you any more business than standing on a street corner with a sign.

Summary Tips:

  • Any online marketing should not be separate from your marketing plan but website message, keywords and Adwords, LinkedIn, Twitter, You tube, social media, Pinterest need to be integrate to provide clarity of message and maximising effect. When done properly, social media marketing is an effective way to increase brand awareness, build links to your website, learn more about your target audience, and enhance your credibility with customers.


  • The internet has many saturated niches - that’s because that’s where the customers are. It’s how well you position yourself within a particular niche that will determine your success or failure. It’s all about differentiating yourself from your competitors. You have to clearly explain to people what makes you different and/or better than your competitors. Then, you have to exploit those differences consistently. So, don’t run away from a crowded niche, embrace it.
  • Any online marketing campaign needs a good PR campaign to support it.


  • Understand the fundamentals of SEO and ensure that they are implemented while your website is being built, particularly if you are doing it yourself. Remember, it’s far more important to write for your visitors and intelligently use your keywords in certain places on the page – sure it’s logical that they should be present in the body text, but search engines will attribute a far higher weight to words mentioned in places like the page titles, image alt tags, headings, bold and italic text etc. 


  • Measure: conversion rates, segmenting visitor sources, looking at link acquisition rates, keyword $ values and ultimately sales volumes. Not many people will tell you they value visitor numbers over sales.


  • Provide lead nurturing via, interactivity and data capture, but make sure you are giving something to gain their permission to market to them.


  • Add social button to your site that are appropriate and have a clear purpose for being.


  • Ensure that any video is authentic, has a clear purpose, adds value and is entertaining. Otherwise don’t bother.


  • Be very clear about your pricing policy, it’s slippery slope from Free - there is often no way up from there to convert a free customer to a paid one.

These are the many things that Online Marketers don’t tell you about. The industry is viewed through very rose tinted glasses. Remember – if it was that easy everyone would be doing it. Running a business is incredibly hard work and it takes time to get results and Online Marketing is no different.

About: Teresa Bassham is the Director of Zenworkz Authentic Marketing, an Australian marketing consultancy, that coaches small and medium professional services businesses.
Teresa is a marketing specialist and researcher with a long career and bachelor qualifications in services marketing, market research, and behavioural performance coaching and leadership development.
More importantly,Teresa loves educating and inspiring small and medium business, and will show you her passion and commitment in delivering results for you and your business.
Are you looking for a marketing coach who you can trust, learn from and be inspired by?


Sunday, 25 March 2012

How to promote yourself through an Authentic Story


As a marketing services provider, I know the benefits of promoting myself and my business, but that doesn’t make it any easier to step out of my comfort zone and actually do it. Culturally in Australia, we do tend to be a teeny bit critical about those who enthusiastically share their awesomeness; but we can learn to authentically self promote through telling a story about what we do, and why we do it and gain the benefits of self promotion.
The most compelling reason to try is that customers are going to be more motivated to buy from people they know, like, and trust. Building trust can begin with sharing the story of your business and the people behind it. The imminent change to Facebook Timeline will provide businesses with an improved platform for authentic story telling.
Telling your authentic story can help both you and your prospective customers by:
  • Demonstrating your values, so you naturally attract customers who relate to you,
  • Explaining why you do what you do, which helps prospective customers understand you and trust you,
  • Sharing your unique persona, enabling customers to understand what you’ll be like to work or deal with,
  • Clearly identifying your ideal customer, encouraging those that don’t fit to look elsewhere and those that do, to make contact.
As business owners, we owe it to ourselves to become better at communicating our story. We are all passionate about our business. We express love for our new project or idea or product.  An authentic story simply links this passion with our unique persona to what we love doing, and a genuine joy becomes evident when we share our story.
Promoting yourself and sharing your story won’t always feel comfortable but to develop and grow, you won’t ever be comfortable. With a bit of practise, you’ll find your story telling skills starting to improve. Given the rapid changes happening with online video and social media, great story tellers will have a seriously big advantage over those that hide behind their computer screens.
If you are shy but have learned how to promote yourself with your story, please share your experiences below. Feel free to give yourself a bit of gratuitous self-promotion at the same time!
About the author:  Teresa Bassham is the owner of Zenworkz Authentic Marketing and educates businesses to think, create, engage and optimise their marketing effort.  She coaches customers in Social Media Strategy and implementation.  If you would like some assistance changing to Timeline for Facebook Pages, please contact her through her website: http://www.zenworkz.com/
Zenworkz Authentic Marketing publishes a weekly blog on small business marketing: http://www.zenworkz.com/blog/
For daily marketing tips and references, connect on Facebook: https://www.facebook.com/Zenworkz.Authentic.Marketing

Sunday, 19 February 2012

Nic-Nac - an inspiring story of determination and love


Kylie Mowbray-Allen spoke at the Bangalow Business Women’s event in September 2011.
Kylie Mowbray-Allen is the principle product designer, salesperson and proud owner of Nic-Nac Nappywrap, which sells a range of products to make life easier for new parent’s throughout Australia, New Zealand and the world.  As well as running this busy business, Kylie’s husband sustained an injury resulting in quadriplegia 4 years ago and they have a young daughter, so she is also a carer, mother, wife, cook, cleaner; a challenging balancing act for anybody.
In the Nic-Nac studio located in Bangalow, NSW; she feels very fortunate to work mostly school-hours, in an industry which keeps her inspired and challenged, yet able to be there for her family.  For Kylie, the opportunity to be actively involved in her daughter's life, care for her husband; and work in a business that she is passionate about - is a wondrous life.  Sometimes challenging, but always worthwhile!  Kylie has determination to succeed in abundance, despite the daily challenges she faces.
In business it is easy to alternate in waves of optimism and pessimism when national and overseas media negatively impacts consumer sentiment. Consumer sentiment affects our sales cycles and we're such herd animals, we tend to contract these moods from one another through our networking.  Australia has been the most resilient country amidst global economic uncertainty and we are the envy of other developed countries outside of our shores - so why are we not more positive? 
This brings me back to Kylie as an example of accepting things as they are; and determined to succeed because she sees no other option that will build a secure future for her family.  
Kylie does many things that all small businesses should be doing to drive growth in the current retail environment.  She:
  • Uses data and customer insight to reach customers effectively
  • Competes in the digital world and continues to develop her expertise in online marketing
  • Works hard at creating a good online experience for customers
  • Is vigilant about her customer service standards and delivery
  • Is testing and trying new marketing approaches to educate herself and gauge impact
  • Understands that despite negative hype, that there is underlying demand for her products 
  • Competes on value and service
Nic-Nac is an inspiring story of determination founded in love - for Kylie, family comes first, appreciating the moments, and realising that "there is always, always, always something to be thankful for."
You can find Kylie’s range of products to make life easier for new parent’s at nic-nac.com.au and join her growing community on Facebook at http://www.facebook.com/nicnacnappywrap

About the Author:  Teresa Bassham is a Marketing Coach and owner of Zenworkz Authentic Marketing; inspiring and educating small and medium business to think, create, engage and optimise their marketing efforts.